Please familiarize yourself with our office policies and procedures:

Insurance Policy

Appointment Policy

What to Know Before Treatment Policy

Here at DCPD, we aim to care for your children as we would for our own.  This includes helping you and your family understand your dental coverage so that we can meet your child’s dental needs.

We have noticed that there are many misconceptions about dental insurance, so here are three things we always like to make our patients aware of regarding their coverage:

1. Unfortunately, no insurance pays 100% of all dental procedures.

Dental insurance is generally meant to be an aid in receiving dental care, and the majority of plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with the insurance company.

2. Your dental insurance benefits and resulting fees are not determined by our office.

We wish they were! Insurance companies set their own schedules, each company uses a different set of fees, and these fees may vary widely. This means that your neighbor may be charged a different rate for her child’s filling than yours, simply because his or her insurance company/plan is different. Please understand that our staff has no control over the fees your insurance plan charges for our services. It is entirely dependent upon your insurance company, your insurance plan and most times – your employer.

3. Effective January 1, 2018, our office will be considered out of network for some (but not all) insurance companies.

If your insurance company is one of these, you will need to pay us directly for the services rendered at the time of the appointment. As a courtesy to our patients, we will submit the claim electronically to your insurance company for reimbursement directly to you. Please remember, even if you have dental insurance, you are responsible for payment of your account and understanding your policy, coverage and reimbursement plan. Questions? Contact us HERE.